Privacy policy

Controller

arocom GmbH
Felix-Dahn-Straße 92
70597 Stuttgart · Germany
Contact: see Imprint.

Hosting & server logs

This site is operated on our own servers in Germany. The web server writes technical access logs (date, time, URL, HTTP status code, shortened IP address, user agent). Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure operation of the website). Purpose: operation, stability, attack prevention. Logs are deleted after at most 14 days.

Contact form & email

When you use the contact form, we process the data you provide (role, organization, your question, email address) solely to respond to your inquiry. Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) and (f) (legitimate interest in responding). We do not transfer this data to third parties beyond what is necessary for the response.

Outbound email is sent through our corporate mail provider. Inquiries are stored as long as necessary to respond and for any follow-up conversations, at most 24 months.

Analytics (Umami, self-hosted)

This site uses Umami in a self-hosted instance at analytics.arocon.eu for reach measurement. No cookies are set and no personal data is transferred to third parties. IP addresses are not stored; a daily-rotating anonymous visitor hash is derived from user-agent and salt instead. Do-Not-Track is honored. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in minimal reach measurement).

Calendly (external scheduling tool)

For appointment booking we link to Calendly. The moment you click a booking link you leave this site and Calendly LLC's privacy policy applies. Calendly is not embedded inside our pages — no data is transferred to Calendly unless you click the link.

Purpose and legal basis

Processing takes place to respond to your inquiry (Art. 6(1)(b) and (f) GDPR) and to operate the site securely. No transfer to third parties beyond what is necessary to respond.

Retention

Server logs: max. 14 days. Inquiries and email: as long as necessary to respond and follow up, at most 24 months. Analytics data: aggregated, without personal reference.

Your rights

You have the right to information, correction, deletion, restriction of processing, data portability, and objection. Contact the controller for this (see Imprint). Independently, you have the right to lodge a complaint with the competent supervisory authority; for us this is the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg.

Cookies and tracking

This site uses no marketing cookies and no personalized tracking. The only analytics solution in use (Umami) is cookieless.